Return & Refund Policy
At Lamina Store, we want you to feel confident when shopping with us. If you experience an issue with your order, please contact us and we’ll be happy to help.
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Because we work with multiple fulfillment partners, return instructions may vary depending on the product and the fulfillment location. Please contact us before returning any item. Returns sent without prior authorization may not be accepted.
Return Eligibility
To be eligible for a return, please contact us within 30 days of receiving your order. Items should be unused, in their original condition, and include the original packaging whenever applicable.
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To request a return, contact us at contact@laminastore.com with your order number and the reason for your request. We may ask for photos or videos when necessary to evaluate the request.
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Please do not send products back to the address shown on the package or to any supplier address without receiving return instructions from us first.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.
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Send your order number along with clear photos or videos showing the issue and, when applicable, the shipping label and packaging. This information helps us review the issue with our fulfillment partner.
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Once the issue has been verified, we will provide the appropriate resolution, which may include a replacement or refund depending on the circumstances. Please do not discard the item or its packaging until your request has been reviewed.
Refunds
Once your return or refund request has been reviewed and approved, we will notify you by email.
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Approved refunds will be issued to the original payment method. Please allow some time for your bank or payment provider to process and post the refund to your account.
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Original shipping charges, if any, are generally non-refundable unless the order arrived damaged, defective, incorrect, or otherwise qualifies for reimbursement under our policy.
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We cannot guarantee the exact date on which the refunded amount will appear in your account, as processing times may vary depending on your bank or payment provider.
Return Shipping Costs
If a return is approved due to a damaged, defective, incorrect, or otherwise eligible product issue, we will provide instructions regarding the return and any applicable shipping costs.
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For returns requested for reasons unrelated to a product defect or fulfillment error, such as a change of mind, the customer may be responsible for return shipping costs.
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Because our products may be fulfilled by different fulfillment partners and locations, return addresses and procedures may vary. Please contact us before shipping any product back. Do not return an item to the address printed on the original package unless specifically instructed to do so by us.
Non-Returnable Items
Certain items may not be eligible for return for health, hygiene, safety, or other applicable reasons, particularly if they have been used, opened, damaged after delivery, or are no longer in their original condition.
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Items that are customized, personalized, or otherwise designated as non-returnable at the time of purchase may also be excluded from returns.
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If you are unsure whether your item is eligible for a return, please contact us at contact@laminastore.com before sending anything back.
Order Cancellations
If you need to cancel or modify an order, please contact us as soon as possible at contact@laminastore.com.
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We will make every reasonable effort to accommodate your request. However, once an order has entered processing, fulfillment, or shipment, we may not be able to cancel or modify it.
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If your order has already been shipped, you may need to wait until it is delivered and then contact us to determine whether it is eligible for return under this policy.
Contact Us
If you have any questions about returns, refunds, exchanges, or order cancellations, please contact us before sending any product back.
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Email: contact@laminastore.com
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Please include your order number and a brief description of your request so we can assist you as quickly as possible.
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​Last updated: September 7, 2026